Posted by winnie on Wednesday, 10. February 2010 at 13:21 Bali Time:
Guys,
atm im having a little struggle with airasia, their website and call centre. All i want to do is change my dads passport number....not so simple. For the past 4 days i have been trying to log onto manage my booking...however, it keeps on coming up with error. 3 days ago i called the call centre asking if i can change it over the phone....they said no i have to fax a copy of the deails to them....i said i dont have a fax machine so they said email the details to them....3 days later i still havnt recieved a reply from them.....the thing is...we fly out Friday morning!!!
If my dad rocks up friday morning, with his new passport, will they let him travel because his expired details are on the itinery.....
PLEASE EASE MY MIND IM STRESSING!!!! god i need a cold bintang!!
thanks guys....
much love
winnie
Follow Ups:
- Winnie ****let us know how you went. eom ReeB Friday, 12. February 2010 at 12:37 Bali Time (0)
- There are faxes in newsagents and smbsmb Wednesday, 10. February 2010 at 21:06 Bali Time (0)
- Air Asia member............ bunbury gal Wednesday, 10. February 2010 at 18:14 Bali Time (0)
- we've booked on old passport iguana bw Wednesday, 10. February 2010 at 17:56 Bali Time (0)
- valid passport will be OK on day heckendorfmortgage Wednesday, 10. February 2010 at 16:58 Bali Time (0)
- aa passport numbers balibull Wednesday, 10. February 2010 at 16:51 Bali Time (0)
- Don't stress. We did same Mang_Mark Wednesday, 10. February 2010 at 15:13 Bali Time (0)
- Just bring the old passport too. EOM. JennyWren Wednesday, 10. February 2010 at 14:39 Bali Time (0)
- maybe ring airport Loooeeeeess Wednesday, 10. February 2010 at 13:33 Bali Time (0)
- air asia nessbali Wednesday, 10. February 2010 at 13:30 Bali Time (5)
- Air Asia 73 Gladeyes Wednesday, 10. February 2010 at 14:08 Bali Time (4)
- AA GaryD Wednesday, 10. February 2010 at 14:49 Bali Time (3)