In Reply to: travel insurance gold visa posted by diseal on Sunday, 7. February 2010 at 14:57 Bali Time:
to send me a copy of the policy so I can take it with me.
Mind you this was like getting blood out of a stone and took me 3 emails and 3 phones calls to CBA who fobbed me off to Zurich (the insurer) to get this little booklet sent to me as I did not fancy printing off the 30 page doc from the net.
I finally managed to get a lady who knew what I wanted at CBA and she mailed one to me.
They advised to keep receipts of flights and hotel payments and said I will be fine.
It says for Transit Accident insurance I am to contact ACE for claims and all other claims are to be made to Zurich direct not the bank in either case. They have the emergency 24/7 free call numbers for both companys in this booklet.
I hope your bank is easier to deal with.
CBA proved to be painful.
Cheers