In Reply to: 12 hr flight to Bali!!! posted by andycam on Saturday, 6. February 2010 at 10:20 Bali Time:
I was coming home from Bali on 28th December to Melb, I checked in, got my ticket and proceeded through customs. I sat in the lounge waiting to be called for boarding which never happened, finally after 1 hour I was told we were not going any where for another 3 hours and now had to go via sydney. Finally made it back to melbourne the next day at 2.30pm not 7am as originally planned. I sent a complaint to the airline using their online feedback form and 21 days later received a response advising that pacific would give me a credit note for the delay. Just need to decide now when i want a free trip to Bali wooo hooo. My advice, send some feedback telling them how pi#@ed off you are :)