In Reply to: air asia tickets posted by xanadu on Tuesday, 2. February 2010 at 11:58 Bali Time:
I have 2 tickets that I bought on the Promo Fares and the two people I booked them for are now not going. I cannot do anything with these tickets other than change the dates. I have rung Air Asia on several occasions just to see if I would get a different response from a different person. The sad news is I have paid for the tickets (A$500 for 2) and all I will get back is the Tax of $67.00 for each ticket. The definitely said no name change.
If someone on here has a suggestion as to how I can change the names I will be glad to hear from them
Julie