In Reply to: They don't answer if there is no rooms posted by Hilton on Thursday, 31. December 2009 at 17:00 Bali Time:
Well that's great isn't it??
You would think that out of courtesy they could at least reply to the email to let me know.
While I realise this is Bali (and that they do things differently) I still expect some level of customer service from the large hotels, so this is disappointing to say the least.