In Reply to: requesting a room posted by jojoy on Monday, 5. October 2009 at 19:25 Bali Time:
I did this in May.
I had requested a ground floor room when i booked through
my Travel Agent.
Then i discovered that the ground floor rooms at the hotel had no privacy, so i emailed the hotel and asked if i could change rooms.
They said that they could not guarantee my request but they would do their best to help out.
When i arrived i got the upper floor room, so it all worked out, which was great.
Have a good holiday.
Cheers
Harry.