In Reply to: Cheers - All Booked posted by JamesJeffery on Sunday, 30. August 2009 at 10:50 Bali Time:
I had the same concern and also asked if this was the norm as we booked over the phone with credit card.
Thanks to Bintang Girl I did the following,
Quote
"try fax +62 361 755700 or phone +62 361 755500
email is almost impossible with them
they will reply to faxes within 24hrs or for immediate answers phone during Bali office hours".
I drafted a Word doc and faxed it to them confirming our dates & booking and recieved a confirmation by fax within 24 Hours.
You have to love the wealth of info on this forum as it made our booking so easy.
Cheers Johhno