In Reply to: beware of booking at nirwana pullman posted by AUSSIEBELLE on Wednesday, 5. August 2009 at 10:38 Bali Time:
posted a couple of weeks ago, other people had the same problem. You dealt with this the best way, I'm sure you will get money your back from wholesaler if they can't supply room/hotel will have to refund money I think.
Glad you found somewhere else to stay.
Its just the stress and expense you didn't need right now, nothing worst waiting for a refund just not knowing which way it wil go.
My understanding is they can take upto 6 weeks to refund money, which is not far because they took your money in a flash.
I hope all goes well for you and your partner.
Let us know on here if it all turns out okay for you.
Cheers