In Reply to: Indojet - Sept 09 posted by balifamily on Tuesday, 28. July 2009 at 18:09 Bali Time:
Friends travelling in December were told on Monday by their agent they needed to fly with another carrier as Indojet would not be flying.
They have now booked direct on the internet with Air Asia and the agent is using the deposit they paid towards accommodation costs.
Clearly in this case the funds were being held by the agent and had not been sent through to Indojet. May be the same in your case.