In Reply to: indojet posted by shellade on Saturday, 27. June 2009 at 21:39 Bali Time:
Bali, no point trying to ring them here in Perth, there lines are always busy.
People have been left stranded at Denpasar airport today and last night and got to to re-purchase tickets to get home, there weren't told if they would get a refund.
Tell them to relax and not to worry they have another week of holidays but what ever we learn we will put it on the forum for you to read.