In Reply to: stolen passport voa question posted by daveinwa on Wednesday, 10. June 2009 at 17:31 Bali Time:
I suggest that your friend go to their respective consulate or embassy and request a Temporary Passport.
If your friend is Australian, there is an Australian Consulate in Bali. The address is:
Jalan Tantulan 32
Renon
Denpasar
Ph 361 241 118
Fax 361 221 195
I also suggest that you ask the Consulate for a letter in Indonesian explaining how the passport was lost and that the old passport contained the VOA. If the Consulate cannot help you with a letter, his/her hotel can also produce a letter.
Don't forget that Imigrasi will also want to see that white piece of cardboard left over from the arrival card.