In Reply to: Jetstar wheelchair assistance!! posted by Geri on Monday, 8. June 2009 at 16:22 Bali Time:
Had a wheel chair for my 83 yr Mum in May with Jetstar & they couldn,t do enough to help. As well as pushing mum the female flight attendant was carrying a large first aid kit. The wheel chair was like a wonky wheeled shopping trolly. She did say we had to get through customs ourselves but then she spoke to someone & took us directly to a quarantine officer who asked what we had etc & went straight through. So sorry you had this experience. Not good enough.