In Reply to: Has anyone used B-secure travel posted by gillb on Monday, 11. May 2009 at 18:36 Bali Time:
Am trying to get a claim at the moment from Mondial which I used last year while flying Indojet. Not the same I know however they want so much detail that I don't think they are going to pay up and they are very difficult to get responses from. If you do happen to have anything to claim e.g. lost or stolen get lots of written details, confirmation of reporting the loss etc., at the time of event as it difficult later to produce. Keep all your receipts and proof of where you stayed etc.
You never know what your insurance is like until you have to use them.