Would just like to get an opinion on what my chances are. I recently booked Melati Beach Apartments and paid $1600 deposit for 3 family rooms for June, and now a family event has come up and we are longer able to go so I have e-mail them soooooo many times and explained my situation but I have not had one return e-mail from them. Does this mean my deposit is just gone or should I keep trying? I would understand if they keep a fee of some kind but to keep the whole amount is a bit unfair I think.