In Reply to: Addicted posted by Jenn on Sunday, 15. March 2009 at 10:40 Bali Time:
Hi We have just returned from 12 days in Bali last 5 were at Patra. We stayed in Deluxe suite - very disappointed. Not clean, bed linen had holes in it and curtains were filthy, ants everywhere, food poor standard, pool not clean - we were very disappointed as a whole and will not be staying there again. We had no problems walking day or night into Kuta along the pathway and a couple of times ordered taxis from lobby. They did not take long to arrive but we did witness other very unhappy quests complaining abou the time it took for their taxis to come when we arrived back at the hotel in taxis - for some reason staff would not let them go off in the ones we arrived in. I wrote a letter of complaint regarding our room and the uncleanliness while there and had no response. There are much nicer hotels to be found in Bali