In Reply to: We have found posted by Noviantini on Tuesday, 10. March 2009 at 22:12 Bali Time:
Did you ring the 1300 number to change seats?
I'm having a bit a problem with Air Asia. I rang the 1300 no. and was told you have to be an Air Asia member in order to select/change seating. I joined but it won't allow me to view my booking saying I'm not authorized and I didn't make the booking. It's all getting a bit annoying!!
Also, I'm in the process of sorting out an Air Asia's Go Holiday mess... I made an online booking for 2 nights in KL. Everything went well (or so I thought) I pressed to pay and got a page of computer speak rubbish only a expert can read. I've emailed Go Holiday and they replied just asking for my credit card details for verification... yeah! right I'm going to put my cc details in and email. Ah! well I've got to October :-)
Googling Go Holidays it says they are having a break to update their computer but what a shame their web site didn't say so before I booked.
Cheers Geri