In Reply to: You shouldn't need VIP VOA posted by Geri on Wednesday, 19. November 2008 at 19:23 Bali Time:
your mum will be seated throughout... from being met off the plane, escorted through all the procedures until you leave the airport and well worth that phone call.
I have travelled with an elderly passenger, also a couple of years ago I travelled with a knee injury. The service given to assisted passengers is brilliant.
Cheers Geri