In Reply to: jayakarta booking via email posted by the thommos on Monday, 23. June 2008 at 19:37 Bali Time:
Hi there,
We are ther in three weeks, booked back in January, we had no trouble,
quick responses, most times ( we altered the booking once). But my
sister and her troups (quite a big group) seem to have had trouble, like you. They originally had a response from them, then, when it came time to give them credit card details, which they did, a couple
of months ago, they were expecting a reply/comfirmation, but nothing.
They even tried to ring and all they said was "no,no,no use email ?.
Now the feeling i get is that if they DIDN'T have a booking the alarm
bells would be ringing. she is going to go with her copies of the emails sent and replied. plus myself and another freind of theirs will be in Bali before them and will call in on the hotel (i'll be staying elsewhere before meeting up with them at the Jaya.