In Reply to: E Tickets - another thought posted by pertholdie on Wednesday, 27. February 2008 at 16:15 Bali Time:
qantas is a public company.... their loyaties lie with the shareholders not the people who make living organising holidays of a lifetime for customers and providing awesome customer service.
just look at what telstra is doing to its dealer channels. Exact same thing.
it will only get worse before things get better.