In Reply to: claim posted by Chris on Saturday, 1. September 2007 at 17:37 Bali Time:
Ebay & going through Paypal you also have protection but I think that Soullady bought through Coolbasics & not Ebay.
Presumably she would have had to pay via credit card with Coolbasics so no doubt she will be following up with a claim through her bank if her credit card payment is not honoured with delivery of goods that she paid for.
Doesn't sound a very reputable organisation to me if no communication after a month though.Granted business get snowed under but 4 weeks is a fair time.Hopefully it will all work out.