In Reply to: Travel Insurance problems claiming? posted by cravic on Tuesday, 7. August 2007 at 07:33 Bali Time:
In our lives we have made 4 insurance claims, we had to jump through hoops. One was a robbery, one was a car crash, one was a damaged lap top travelling to Bali. We have top insurance always.... after the lap top circus act a couple of years ago we now use the cheapest online travel insurance.
People say on here 'no problems' 'straightforward' 'easy'.
Our son was bashed and robbed in Bali 11 years ago outside a night club, it was his 21st birthday, he was with his brother and sister. It was before midnight, they had decided to leave one club and go to another.
We had a day at the police station, a clinic, photos... but the claim was invalid as he had been drinking. He wasn't drunk,he isn't really a drinker. So the claim didn't get past the first post. There was someone on here a while ago trying to tell people nicely that if you have been drinking your insurance is invalid, I didn't come in on that post as it got a bit nasty.
Bottom line is.... yes hoops...