In Reply to: Travel Insurance problems claiming? posted by cravic on Tuesday, 7. August 2007 at 07:33 Bali Time:
that credit card insurance is a long and difficult process.
A couple on here have had luck, search archives.
I expect that if you have reciepts and reports that you will eventually get your claim.
The one time we used it, daughter got sick, went to make a claim of $180 and the excess was $200.
Good luck.