In Reply to: re...help posted by Amanda on Monday, 30. July 2007 at 16:10 Bali Time:
The sqeaky hinge get the oil! No really, go to a senior manager in Flight Centre with the original quote - what airline?
I would also consider staying somewhere else - there are some great places that are such good value, rather than the big names, you can visit them. Please consider complaining for all our sakes.