In Reply to: garuda posted by Roo_Ted on Thursday, 26. July 2007 at 09:17 Bali Time:
Phone call or SMS would have been nice though... most airlines are doing that these days so maybe they should start thinking about a bit of Customer Service... it's not like he is catching a bus!! He would have just paid good money to get to Bali so what would a 25 cent phone call hurt!
I fly GA all the time and this wont change my mind of flying with them but i would certainly complain if this happend to me you would be stupid not to!