In Reply to: Mercure Resort Sanur posted by wobblytoo on Friday, 9. March 2007 at 00:08 Bali Time:
Hi we I have to young children and stayed in the Mecure Sanur in November 2006, I booked a family suite which was nice but smelled of sewerage and had black stuff pouring out of the taps complained to management whose solution was to change the shower hose, the pool was so hot we used to walk up to the puri santrian and use theres we were not satisfied and they would not give us a refund as we booked thru a travel agent so they upgraded us but we found sanur boring and there customer service average, and the kids club is disapointing, I totally recommend booking the ambassador suite at the kumala pantai not far from kuta shopping, waterbom park and walk straight out on the beach and have many fantastic restaurants in a stones throw and felt totally safe and secure. Its a hidden gem that not many no about. hope you have a great holiday