In Reply to: Contacted Qantas FFlyers response is:- posted by Linda on Friday, 23. February 2007 at 19:20 Bali Time:
Just select business, not economy, when booking and you will get Starclass seats, its that easy. The rules of the special are clear on the website saying you have to book starclass both ways to get the discount.
My travel was after the special ends so Starclass is 50,000 each way and yes, any QFF changes involves using points - that's fine.
At one stage when looking I had an itinerary with economy to Denpasar and starclass from Denpasar and the system was allowing me to proceed so different classes for different segments appears possible?
Its not 'upgrading' moreso changing your booking for a new seat so maybe thats where there is confusion is with the phone people?