In Reply to: accomm posted by dede on Friday, 9. February 2007 at 16:46 Bali Time:
I booked a week at the Discovery kartika plaza with them last july and after confirming availibilty and taking the money, they email me saying there is a mistake and there are no rooms, they offered to book me at kuta paradiso instead, i contacted the hotel directly and they said there are plenty of availibilty and gave me a great package with 1 free night. I cancelled with Asiarooms and it took ages for them to refund my money.
I heard a lot of complains about their refund, its very slow, but if availabilty is guaranteeed by them then i dont think u will face an issue.