In Reply to: luggage posted by seandelia on Wednesday, 6. December 2006 at 10:52 Bali Time:
My last trip in August 06 my suitcase didn't look right on the carousel so I immediately decided I wasn't touching it and went to the office that is located at the back on the right hand side where you report missing luggage and explained my problem. Turns out the reason it didn't look right was because it wasn't my case, someone had taken by case in error. Whilst I was there an American couple were complaining that their bag had been tampered with and they had left it on the carousel. Their bag was bought over & inspected, turns out just rough treatment by lugggage handlers. Must say staff were terrific and I had my missing bag delivered to hotel next morning.