I just wanted to post that Serba Antik have re-made my curtains and sent them back home via courier, at no extra charge to me within a few weeks!
I had ordered and paid by credit card for 2 large sheer curtains and they arrived a few days after we did, back home.
Unfortunately they were not the material I had selected and I sent them back. Well - customer service is excellent, they agreed that the factory in Java had a different code to the material I had picked and they re-made them again and sent home this week.
They fit perfectly and are really lovely.
So I am really pleased.
Also.....we bought some bar stools in aluminium/teak from Duo and they arrived in Trish's container a few weeks ago. Upon putting them together, the seat on one of them fell apart when a normal sized person sat on one!! - so I emailed the shop just to let them know, not expecting anything back......well, they are making a second seat and sending back in next container home.
Once again, I'm impressed with customer service from Duo in Bali too.
Can't ask for much more than that - so I do recommend both shops.