In Reply to: Jilly posted by dennisc on Tuesday, 4. July 2006 at 20:06 Bali Time:
my own experience or what my friends have told me. Personally found them to be excellent, but everything has to be in order.
One of my friends who was robbed & injured when chased down on a motor bike, certainly had no problems on the medical side for claiming. Her handbag was stolen and entire contents including lipsitck, wallet, mobile phone etc. She didnt have a receipt for the bag / wallet as they were a gift. Who keeps a receipt for a lipstick ? She was asked to provide photos of the bag & wallet in lieu of having a receipt. Who keeps photos of items like that? At the end of the day it was resolved and she was reimbursed.
They are sticklers for obtaining receipts etc which may seem a pain, but the outcome has always been a positive one.