In Reply to: Hither and dither, Ramada Bintang (long) posted by Donner_wetter on Sunday, 26. June 2005 at 04:35 Bali Time:
I'd have been jumping up and down! What a terrible experience. You have my sympathy. Such arrogance on the part of the staff. That's outrageous. As far as the security checks are concerned, I remember in 2003 and 2004 the vehicles entering the grounds of the Griya Santrian were checked with mirrors etc. That went by the wayside this year. Obviously nobody wants to bother.
Glad to hear you found somewhere nice to stay after this experience. I agree that if you're staying 5-star, and paying 5-star, you should be able to expect 5-star from the staff as well.