With a midnight arrival and two children (ages 8 & 9), we thought we'd take advantage of the VIP VOA thang.
VERY efficient service....the VIP man was waiting for us as we entered arrivals and we breezed past immigration and handed over our passports. We then spent 20 minutes waiting for our luggage...and a few uneasy minutes waiting for the VIP dude to return our passports - but all was okay. Probably wouldn't do it again, simply because of the luggage wait but the service is first rate.
Arrived at The Balihai - same as last year; great staff and fantastic atmosphere - very well suited to family's. Yes, as per previous posts, it probably could do with a paint job but who kares we ain't no Rennovation Rescue and love the location, staff, facilities - and it's very reasonably priced.
Our friends stayed across the road at the Green Garden Resort & Spa. These rooms are fabulous - very spacious and the bathrooms huge! We would definitely stay if we didn't have kids or if they were older (much cheaper too).
Our kids used the Balihai Kids Club a couple of times - they had a blast. We thoroughly recommend Chitra and Deanne as babysitters. Absolutely beautiful girls - our kids especially adored Chitra.
Restaurants & shopping to follow