In Reply to: camplung mas hotel questions posted by daveinperth on Monday, 10. January 2005 at 11:15 Bali Time:
mas, was bumped to over the road (Vilerisi) When back in Oz I asked through agent why, and recieved NO explanation as to why I was overbooked and then I was blamed by them for :
1. not complaining direct to their agent in Bali at the time ( I didnt know about this until after 3rd trip- I know now!)
2. staying at vilerisi for the week - no one told me I was bumped only for one night- I was under the impression it was for the whole week, and by me agreeing to move ( next time Ill be kicking up a stink with any hotel that does the same thing) and telling them next day accomodation was OK they inferred I was lucky I hadnt been charged !
Perhaps point no.2 was due to a communication breakdown by both of us , but I never did get any apology for the overbooking so wont be attemting to stay there again.
I wasnt the only one affected - spent evry day by the pool and have to say that others staying there very happy! the staff appeared great.Its budget accomodation so dont expect miracles. It was certainly handy to everything ( melasti st- kuta- legian )